Update

[Announcement] Apology for Early Closure of Limited Time Summon

2023-03-29

We sincerely apologize for the unexpected early closure of the Limited Time Summon Pet event. We understand the inconvenience this has caused and regret any frustration or disappointment experienced by our valued customers. We would like to inform you that we have thoroughly investigated the issue and are pleased to announce that the Limited Time Summon Pet event will be reopened as promised. Please note that any accumulated summoning record from the previous Limited Time Summon Pet event will be guaranteed only in the upcoming reopening event. In future Limited-time Summon Pet Events, the previously accumulated summoning record will be reset.

We kindly request that you keep your Limited-Time Summoning Ticket you have obtained for use when the Limited Time Summon event reopens. We deeply apologize for any confusion or inconvenience caused by this issue.

Once again, we apologize for any inconvenience caused and thank you for your understanding and patience. We will do our utmost to ensure that this issue does not occur again in the future.

[Reopening Event Schedule]
The scheduled date range is from 5:00 AM on April 24, 2023, to 4:59 AM on May 8, 2023. Please note that these times are approximate and subject to unexpected change.

IMPORTANT NOTICE Regarding Ragnarok Origin NA

Greetings Midgardians,

We are pleased to announce important changes regarding Ragnarok Origin NA (ROONA). We have always strived to deliver the best player experience possible, with a variety of new events, constant updates, implementing player feedback and more.

The Ragnarok Origin franchise currently serves players across various regions, including the United States and Canada, and is being played all across the world. However, we’d like Ragnarok Origin to be enjoyed and experienced by even more players.

As such, we plan to launch Ragnarok Origin as a new and expanded service, including not only North America, but also Latin America. The new-look Ragnarok Origin, ROO:Ragnarok Origin, will be redesigned to provide even-greater reliability and will also launch with a dedicated PC client featuring cross-play functionality. Players will be able to enjoy larger communities and expanded content with a larger playerbase from this expanded region. ROO:Ragnarok Origin will be launched as a completely new game and will run separately from the current ROONA. The new ROO:Ragnarok Origin will begin pre-registration in December, with it launching in January 2024.

To make way for the all-new ROO:Ragnarok Origin, ROONA will cease to be offered on the mobile app stores, due to the policies of the Google Play Store and Apple App Store. ROONA will be taken off the mobile app stores in early December.; we will update again when the exact date is confirmed. What’s important to remember is that players will still be able to play and download ROONA via our website after ROONA is no longer available on the mobile app stores. Also, events and services for ROONA will continue even after the new ROO: Ragnarok Origin is released.

Unfortunately, due to the technical limitations, we are unable to carry over any data or progress from ROONA to the upcoming ROO:Ragnarok Origin service. In light of this, ROO:Ragnarok Origin will have a special incentive program for ROONA players who opt to transition to ROO:Ragnarok Origin. More details about this incentive program will be provided in the future.

Our goal is to bring an improved Ragnarok Origin experience to more players across the world while providing more choices for existing players. We look forward to moving towards the next chapter of our Ragnarok Origin journey with all of our dedicated fans and players, and we always appreciate your support.