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Update

[Announcement] [Update] Special Incentive Program Exclusive For ROONA Play

2023-11-07

*2024.03.13 Updated : Incentive Page Link updated

Hello Midgardians,

We’ve heard your feedback, and want to reassure everyone that we will continue to support and operate ROONA. Additionally, we will be updating multiple in-game systems and applying new content to the upcoming ROO: Ragnarok Origin release.

We understand that many of you have invested significant effort into your ROONA adventure. Many of you have asked for information regarding the incentive program mentioned in our previous announcement. Today’s post will give more details about the incentive program. 

The incentive program will offer players Nyan Berries in ROO: Ragnarok Origin, based on their historical recharge amount in ROONA, at a ratio of $1 USD = 12 Nyan Berries. Please be noted that even after receiving the incentive, ROONA accounts will remain available to play.

The incentive distribution will be as follows. To maintain relative fairness with incoming new players in ROO: Ragnarok Origin, the Nyan Berries received through this incentive will be distributed through a staggered release to reward our most loyal fans (the distribution period and schedule may vary according to the account's total amount of incentivized Nyan Berries to be received).

In addition to the Nyan Berry rebate explained above, we will reward players who have logged into ROONA for set amounts of time as an additional incentive. These gifts will be given once players have logged into ROO: Ragnarok Origin. The incentives will be as follows:

Logged into ROONA for 1 day:
- Title：ROO's Old Friend
- Portrait frame：ROO Old Friend Avatar Frame Blue 

Logged into ROONA for 10 days:
- Title：ROO's Loyal Friend
- Portrait frame：ROO old friend Avatar Frame Purple

Logged into ROONA for 50 days:
- Title：ROO's Loyal Veteran
- Portrait frame：ROO old friend Avatar Frame Gold 

For the players who have spent over $1,000 during their time playing ROONA, there will be an additional incentive:
- Custom Gold Title：ROO's Remembrance Angel
- Exclusive Permanent limited appearance (Back decoration)



The process, distribution schedule and time period to redeem the incentive will be announced on the official website once ROO: Ragnarok Origin is launched. 
[Go to the website]

These are the primary portions of the incentive program we have prepared. We have also added any questions you may have for the incentive payment program to the FAQ.

We are aiming to please both players who wish to stay in ROONA as well as players who would like to play Ragnarok Origin in an updated experience. This also includes allowing South American players to join ROO: Ragnarok Origin, providing a huge increase to the player base. We are listening to all of your feedback throughout this process and applying as much as we can. Your player experience is extremely valuable to us, and we are working hard to cultivate an even greater Ragnarok Origin for all of you.





Announcement
IMPORTANT NOTICE Regarding Ragnarok Origin NA

Greetings Midgardians,

We are pleased to announce important changes regarding Ragnarok Origin NA (ROONA). We have always strived to deliver the best player experience possible, with a variety of new events, constant updates, implementing player feedback and more.

The Ragnarok Origin franchise currently serves players across various regions, including the United States and Canada, and is being played all across the world. However, we’d like Ragnarok Origin to be enjoyed and experienced by even more players.

As such, we plan to launch Ragnarok Origin as a new and expanded service, including not only North America, but also Latin America. The new-look Ragnarok Origin, ROO:Ragnarok Origin, will be redesigned to provide even-greater reliability and will also launch with a dedicated PC client featuring cross-play functionality. Players will be able to enjoy larger communities and expanded content with a larger playerbase from this expanded region. ROO:Ragnarok Origin will be launched as a completely new game and will run separately from the current ROONA. The new ROO:Ragnarok Origin will begin pre-registration in December, with it launching in January 2024.

To make way for the all-new ROO:Ragnarok Origin, ROONA will cease to be offered on the mobile app stores, due to the policies of the Google Play Store and Apple App Store. ROONA will be taken off the mobile app stores in early December.; we will update again when the exact date is confirmed. What’s important to remember is that players will still be able to play and download ROONA via our website after ROONA is no longer available on the mobile app stores. Also, events and services for ROONA will continue even after the new ROO: Ragnarok Origin is released.


Unfortunately, due to the technical limitations, we are unable to carry over any data or progress from ROONA to the upcoming ROO:Ragnarok Origin service. In light of this, ROO:Ragnarok Origin will have a special incentive program for ROONA players who opt to transition to ROO:Ragnarok Origin. More details about this incentive program will be provided in the future.

Our goal is to bring an improved Ragnarok Origin experience to more players across the world while providing more choices for existing players. We look forward to moving towards the next chapter of our Ragnarok Origin journey with all of our dedicated fans and players, and we always appreciate your support.
INCENTIVEDETAILS READ FAQ
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